Excellent After Sales service

Excellent customer service from Paarl Agrimark. I called ahead to speak to a floor manager to explain a possible defect in a pole for the Coleman event shelter and was well impressed on my arrival to inspect that Jan and his team had already made contact with Coleman agents to arrange a swift replacement.

Its never great to have to return a product and explain the nature of its failure, but they ensured that my trip to Paarl was only done once by arranging a replacement with Coleman and then giving me their instock replacement in the meantime.

Thanks Jan and the other 2 staff that assisted me on Tuesday. Definetly first class service that is worthy of a positive review!