ZC
Zharne C

1 reviews | Active since Jan 2018

25 Apr 2024, 10:37

NO Solutions just pure irate service- 40 day ETA on refund

I have never met a customer service senior so arrogant as the one I spoke to from Agoda. I asked for my accidental cancellation to be withdrawn as I would like to keep the booking. Mind you this is seconds later after it happened. Now I must wait 40 days for a refund, whereas the refund could've been cancelled and the booking continued.

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