NO REFUND FOR CANCELLATIONS

I did online booking via cellphone, picked the dates.. Just before bookin your system auto reverted to default dates.... I arrived at hotel for frustrated & I then canceled & rebooked again, this time I'm aware of your mobile dates glitch on system, just before booking next step, update dates again??? Then got booked, immediately canceled the first booking.. Got message about 48 hours,then now when I try to follow up in told hotel can't reverse payment.. This is utter bulls***t ♂️ I'm beyond angry because its your system fault & it's agoda responsibility to deal with bookings not me You're a bunch of ****mers using AI to deal with clients, I'm escalating this... I want my repayment NOW!!!! *** BOOKING ID ***