#ConsumerRights #Agoda #TravelFail

Item: Agoda.com
Rating: 1
Author: Ntombi N

@Agoda I made a booking (Booking ID: on 22 Oct under the impression of free cancellation and pay later. Yet, Agoda immediately charged me, & when I cancelled, you claimed the property owner is “not responding” — after nearly a month.

How is it acceptable to send customers to a remote place you can’t even verify is operational? I demand a full refund and for Agoda to take responsibility.