Bad service

I am not happy at all with agoda made books from their web for the 23 December to 26 December for Kingfisher Apartment in Cape Town and Paid R6 666.66 in booking ID *** only to find out when i got to the place that they don't do accommodation anymore and i has to struggle finding another place as my next fight is book and paid for, for Sunday. I called in and had to hold for long and they said they will refund me to boom for another accommodation and I still waiting for the refund had to book another place with more cash which I didn't plan for and didn't have to only have another problem Primi Seacastle only to find out when I got here the room that I booked and paid for on booking ID *** it's not available and they have availably for today and tomorrow only meaning I dnt have a place to stay on Saturday and to top it all the room on the web said R1900 but wen i got here now i have to pay R3500per night whr i paid full for the three days agoda's wen said they are available now i have spend R13 000 for places that are not available and tried to call they say there is nothing they can do to help me i ask to speak to the manage the guy told me that even the owner can't do anything for me so how can we truth the website again if no one wants to take responsibility for this. I really need answer and I really need to be helped with accommodation for me and my husband as we are lost we drove to Johannesburg from Mpumalanga to fight to Cape Town for all this up and down which have to cost me as a client. I am really not happy and I am very disappointed