Agoda is a ****

Agoda. com is a real ****. We booked via them on the 31 Dec 20 and guess what they keep on deducting right now 6times to be exact and still cont. Please assist. Who can we speak to?We have all the proof of how much was charged. I'm finished as I don't have any other account nor can I afford to loose money. This was even my first time I took my kids out to a hotel. We went through so much in 2020 as a family including myself loosing a job so I had to do this for myself and kids. I don't know what to do. I'm hurt more than angry. It's not even easy to get hold of them. Please please help. Anyone who has gone through and got their money back? Any email except for the ***