AGODA IS A ******* , ******** -COVID 19 ********

AGODA IS A ******* . THEY REFUSE TO refund people due to COVID -19 and make claims that its the hotel that does not want to reimburse people despite us not being able to travel. They cannot even get into contact with the hotels to directly in Turkey but they also not willing to make any attempts to refund me.

They are ********, i booked a non refundable booking with the intention of travelling due to COVID nobody in the world can honor their travel plans and AGODA if refusing to refund people even though this is an act of GOD. I had every intention of travelling but with the state of the world its impossible

This company is unsympathetic and just reluctant to say the least, the worst customer service i have ever experienced