Agoda and 130 Market st BNB ****

I booked online and paid online for accommodation at https://g.co/kgs/R2RqGB 130 Market st BnB Johanbesburg, via Agoda. Turned out it's a **** the place is dilapidated doesn't work. All the pictures and reviews online are ****. Agoda refused to refund me because they say the owner has not authorized them to...at the same time the owner tells me to claim my refund at from Agoda...its a ****, don't book there, don't use Agoda as they are complicit in the ****.