Agoda ****

I booked with this Company on new year's even for 2 days. I read all terms of service and no statement was included on non refund policy. I booked for the 31st and the 1st and as soon as I completed the online payment these ****mers gave me a different date which was 13th and 14th of January. The date automatically defaulted just after I made the payment. I tried to contact them through Zebra who also came up after I completed my booking. My partner immediately contacted Zebra but is now unable to prove the conversation as they have disappearing message option set on their WhatsApp. This Agoda **** sent me the email confirmation but it's a non reply message. I managed to get get a consultant at this Agida **** who when I asked for a refund said I can't get refunded but instead I must pay over 1200 which is double the amount I paid for the room. I tried to contact my ABSA bank to have the payment reversed but haven't heard from them either. South Africa is a really ****ed up **** country on its own. Everywhere you set your foot it's a ****. Every click you make online its a ****. Every ****** thing in this country is a ****. Sic.