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calligraphyleesetteturner C

1 reviews | Active since Feb 2017

20 Apr 2017, 13:13

Resomed Medical Aid

<p>Don't sign up for this one!</p> <p>They say your time is important. They don't call you back. I have hung onto the preauthorisation line for more than 80 minutes. Called through the switchboard - message box is full and it cuts you off. They just offer such a shoddy service and the chances are that if I don't get preauthorisation they own't pay, and if I do get it they'll find some reason why they can pay some of the claim</p>

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Replies (1)
Agility Insurance Administrators
Agility Insurance Administrators's reply26 Oct 2018, 08:38
Official
Dear member
We trust this issue has been resolved as per the typical member communication channel with Resolution Health.
Kindly advise if this has not been the case. 
Regards
Denelle