LV
Lee-ann Vercellotti
1 reviews | Active since Jan 2016
13 Jan 2016, 10:53
NO REFUND OF MONEY PAID
A few months ago I took out a Gap Cover with Agility to safeguard me from co-payments / short payments should I go to hospital - it always costs a lot for short payments not paid by your medical aid. So in October 2015 my daughter got very sick &
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Agility Insurance Administrators's replyOfficial
27 Jan 2016, 10:46Hello leev,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We will be assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concerns in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We will be assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concerns in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
Agility Insurance Administrators's reply27 Jan 2016, 10:46
Official
Hello leev,
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We will be assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concerns in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team
We acknowledge receipt of your concerns and thank you for bringing them to our attention. Resolution Health is committed to providing an unsurpassed level of service excellence to our valued members and would like to extend our sincere apologies if you feel that we have fallen short of this promise. We will be assigning a dedicated consultant to your query and he/she will be in touch soonest to discuss your concerns in further detail.
Please rest assured that your query will be dealt with as a matter of urgency and that we are fully committed to resolving this as soon as possible.
Yours in health and wellness,
The Resolution Health team