Worst property agents ever

The worst agents I have ever come across. Both agencies have been unable to resolve an issue of one tenant that we have been reporting for 8 months for noise. I live in a complex Rothchild manor in Roodepoort, worst complex ever. There is no order at all noise pollution is the worst nightmare. We do not sleep a wink on weekend. I have been reporting this since November 2021 started with the Care take, securities, Portfolio manager Austen Gibbs and Brownwyn Ingram but nothing is happening except we will speak t them. All they know is to send Nicole Meyer their admin to remind us to pay for their services which they do not render and sending letters of demand if you don't pay yet they cannot resolve one simple issue with one unit. I will not recommend this to anyone who wants peace of mind in complexes because they don't know what they are doing or they just don't care because they live in peaceful environment where they sleep