1 reviews | Active since Jun 2015
Devious Contract
My problem is that with the application of my contract nobody told me that the monthly airtime of R115.00 per month will only be loaded on the 15th of each month, but my debit order each month is on the 31st. I tried to call to sort out the problem but only get staff that put my call to an answering service for ghost who don't pick up the phone till the line is dropped from the other side. <br> I will send the phone back because the arrogant consultant told me they don't tell customers of the airtime rule and they will never tell or change that. I then told him he can look out for the phone it will be send back to him and he then can explain or be told that the consumer law states that all content of an contract must be disclosed and that is the only legal binding aspect of a contract. So I will then give seven days for a response from Heraldine because for some reason I can't get her on her cell phone nor to the customer care thanks to caller identification after they see my number again. <br>
