Poor communication from the and telkom

This is whay they sent they dont call ask for reasons and if you call they dont puck up ACCOUNT ACCOUNT NUMBER: *** OUTSTANDING AMOUNT: R 2 716.21 Due to the outstanding account with Telkom, you have been listed on the Credit bureau. Contact AGCS on *** / WhatsApp *** or e-mail , to assist with delisting. Alternatively, you can make payment to: FNB ACC No *** / Branch Code 253305 / *** Provide us with the proof of payment and we will arrange for your name to be removed from the Credit Bureau.

Sent me proof that my name is on