DH
Dryden H
1 reviews | Active since Jan 2024
04 Jan 2024, 10:18
Worst service in the world....IN THE WORLD!!
I have a debit order that goes off my a/c monthly for my mothers oxygen machine. I have had this a/c for roughly 4 years. On the second of January Afox suddenly trippled the debit order with NO explination. After Numerous phone calls, all I recieved was an e-mail showing the invoices charged . I have never owed a cent on this a/c. iTS CLEARLY A MISTAKE BUT TO GET ANY JOY OUT OF Afrox is Impossible.
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Replies (1)Afrox's replyOfficial
04 Jan 2024, 11:03 From: Buti Rikotso
Sent: Thursday, 04 January 2024 11:02
To: ***
Cc: Bafana Ramorola1 <***>
Subject: Re- Worst service in the world....IN THE WORLD!! Good day Mr Helling I’m not sure what happened to the call. I tried calling you back twice and the call goes to voice mail. Please call me when you have a minute to discuss the matter further. | | Kind Regards, Buti Rikotso
Customer Service Manager (NCSC)
National Customer Service Centre African Oxygen (Pty) Limited, a Linde company Germiston
Tel: +27 11 ***, Fax: +***, Cell: +***7 Buti ***, www.afrox.com | | Buy Afrox products, manage your account online: www.afroxshop.co.za
Sent: Thursday, 04 January 2024 11:02
To: ***
Cc: Bafana Ramorola1 <***>
Subject: Re- Worst service in the world....IN THE WORLD!! Good day Mr Helling I’m not sure what happened to the call. I tried calling you back twice and the call goes to voice mail. Please call me when you have a minute to discuss the matter further. | | Kind Regards, Buti Rikotso
Customer Service Manager (NCSC)
National Customer Service Centre African Oxygen (Pty) Limited, a Linde company Germiston
Tel: +27 11 ***, Fax: +***, Cell: +***7 Buti ***, www.afrox.com | | Buy Afrox products, manage your account online: www.afroxshop.co.za
Afrox's reply04 Jan 2024, 11:03
Official
From: Buti Rikotso
Sent: Thursday, 04 January 2024 11:02
To: ***
Cc: Bafana Ramorola1 <***>
Subject: Re- Worst service in the world....IN THE WORLD!! Good day Mr Helling I’m not sure what happened to the call. I tried calling you back twice and the call goes to voice mail. Please call me when you have a minute to discuss the matter further. | | Kind Regards, Buti Rikotso
Customer Service Manager (NCSC)
National Customer Service Centre African Oxygen (Pty) Limited, a Linde company Germiston
Tel: +27 11 ***, Fax: +***, Cell: +***7 Buti ***, www.afrox.com | | Buy Afrox products, manage your account online: www.afroxshop.co.za
Sent: Thursday, 04 January 2024 11:02
To: ***
Cc: Bafana Ramorola1 <***>
Subject: Re- Worst service in the world....IN THE WORLD!! Good day Mr Helling I’m not sure what happened to the call. I tried calling you back twice and the call goes to voice mail. Please call me when you have a minute to discuss the matter further. | | Kind Regards, Buti Rikotso
Customer Service Manager (NCSC)
National Customer Service Centre African Oxygen (Pty) Limited, a Linde company Germiston
Tel: +27 11 ***, Fax: +***, Cell: +***7 Buti ***, www.afrox.com | | Buy Afrox products, manage your account online: www.afroxshop.co.za
