Worst service

Item: Afrox
Rating: 1
Author: Hugo H

The company that I worked for had an account with Afrox and we closed the account. And every month we still get invoices from them. I have send several emails to Avril Bothma, Head of Customer Services and also to the client services, but with no responds. This is the worst service anyone or company can get from a huge company like Afrox.

Helpful (0)

Replies (2)

Afrox's replyOfficial

29 Mar 2019, 11:40

Good day Hugo,

Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply29 Mar 2019, 11:40

Official

Best regards,

Afrox's replyOfficial

21 May 2019, 14:38

Good day Hugo,

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Best regards,

Afrox's reply21 May 2019, 14:38

Official

Best regards,

Worst service

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