Worst Company to deal with

Item: Afrox
Rating: 1
Author: Christoff Benade'

Worst Service from a company i have ever received. Multiple emails and phone calls with no response for over two months. Being over charged for Sure mix containers for 6 months already. Account *** - Your Customer and Query Number is [<AR213520>] {***} This was logged via your support email on the 30th of June

Helpful (0)

Replies (2)

Afrox's replyOfficial

28 Aug 2019, 12:49

Good day Christoff,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com

Afrox's reply28 Aug 2019, 12:49

Official

Afrox's replyOfficial

06 Sept 2019, 11:26

Good day Christoff,

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Should you still require assistance, please feel free to contact us via email or telephone on the details below.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply06 Sept 2019, 11:26