CG
Carl G

1 reviews | Active since Jun 2018

29 Oct 2020, 13:30

What's the point Afrox?

Truly dismal experience. I register for an account to purchase gas. I recieved an email saying my registration was successful. I tried to login and it tells me my account has not been approved and to call ***. I first tried emailing them about the problem but it is such a slow process. I then called that number but no one answered, I was on the line for 30 minutes. Afrox don't setup an online store if you are not willing to setup everything else an online store needs.

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Replies (1)
Afrox
Afrox's reply29 Oct 2020, 14:30
Official
Good day Carl,

Thank you for allowing us the opportunity to improve our service to you. 

Please note that as per our records this query *** has been resolved and is now closed. 

Kind regards

Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com

Best regards,