Useless company...... Please close your doors

Item: Afrox
Rating: 1
Author: illse L

Afrox is a complete joke. They do not know how to do their job, keep their customers happy. They can literally CLOSE THE DOORS. We have been charged for 2 cylinders even though the one cylinder was COLLECTED IN JUNE 2024. Every month there is something wrong on our account. No one has the knowledge to assist us.

Do now waste your time and money on this company. They do absolutely nothing

Helpful (0)

Replies (3)

Afrox's replyOfficial

05 Sept 2024, 15:08

Good day Illse

Thank you for your feedback

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***9

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply05 Sept 2024, 15:08

Official

illse L's updateReviewer Update

05 Sept 2024, 15:25

I need someone to call me NOW. Not tomorrow. NOW

illse L's update05 Sept 2024, 15:25

Reviewer Update

I need someone to call me NOW. Not tomorrow. NOW

Afrox's replyOfficial

10 Sept 2024, 10:02

Good day Ilse, we were advised that the matter was resolved.

Afrox's reply10 Sept 2024, 10:02

Official

Good day Ilse, we were advised that the matter was resolved.