iL
illse L

1 reviews | Active since Aug 2018

29 Jan 2025, 15:12

Useless

I am so done with this excuse of a business. We have send a request on the 14th of Nov 2024 that they can collect their cylinder. Today is the 29th of January, still nothing. No calls. No emails. No updates. Nothing. I need the owner or CEO to contact me to sort this nonsense out TODAY, they can definitely close their doors.

0
Replies (3)
Afrox
Afrox's reply29 Jan 2025, 15:45
Official
 Good day Illse, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: ***0 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com 

iL
illse L's update21 Feb 2025, 16:52
Reviewer Update
Bottle is collected, but we are still not refunded by Afrox, no one answers when you call.
Afrox
Afrox's reply23 Feb 2025, 08:29
Official
 Good day Illse, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is:  ***2  

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com