AP
Annette P

1 reviews | Active since Oct 2020

20 Oct 2020, 15:45

Unhappy customer

I have been trying tort out my account with Afrox for very long and these people simply don't respond to emails, I have sent several but to no avail. But if you owe them anything they are quick to block your account even if they are in the wrong

0
Replies (2)
Afrox
Afrox's reply20 Oct 2020, 16:18
Official
 Good day Annette P, 

Thank you for your feedback 

May you please provide your Afrox account number and contact number. 

Please feel free to contact us should you require any further information. 

Kind regards 

Kind regards 

Customer Experience Team| African Oxygen Limited| ***  Email: *** | Website: www.afrox.com 

Afrox
Afrox's reply18 Nov 2020, 16:05
Official
 Good day Annette, 

In order for us to escalate this in an efficient manner, we would like to get further information. 

We have sent you communication via email and on the Hello Peter platform with no response. 

Should you still require assistance, please feel free to contact us via email or telephone on the details below. 

In the interim, we will mark this query as Closed. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com