The dont care
I got sure gas for my Beer Draught machine , that cost me a amount every month for the Hire of the Bottle , November out of the Blue the charge me for two Bottles , I phoned non stop the girl that work with My account is always out , and don't even care about the messages we Leave , Then the email ********** , is one big joke never had any reply , then I I went to the office in Bethlehem , no results , they said a person with the Name of NIEL will sort it out he is from Klerksdorp , well no results from him . Afrox got a now care attitude towards problems , the staff got the same attitude .
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Afrox's replyOfficial
03 Jan 2018, 10:28Good day Dan
Thank you for your feedback
As per our telephone conversation, Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,
Afrox's reply03 Jan 2018, 10:28
Official
Good day Dan
Thank you for your feedback
As per our telephone conversation, Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,
Afrox's replyOfficial
05 Feb 2018, 07:51Good day Dan
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,
Afrox's reply05 Feb 2018, 07:51
Official
Good day Dan
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,