********* policies and procedures

Afrox introduced a new policy stating that all cylinders that have been out in the field for more than a year should be returned immediately or be charged with a replacement fee.

This is unacceptable and *********. What about the hobby shops? Shops like mine were I rented the smaller bottles for a reason, a shop that uses Argon or the TIG machine very little.

If you consider the above it is obvious I will have cylinders out for more than a year.

So now I have to return three cylinders, all with gas in them still, and which for you received a rental payment. Don't you think this is *****ulent? Consider I paid you rental, and I paid for the gas in these.

Are you going to refund me my rental and for the gas still in the cylinders?

Absolutely pathetic, making decisions and threats affecting smaller businesses simply because you have a cylinder shortage and didn't properly.