Payment reminder emails more than 1 year after account closed

Item: Afrox
Rating: 1
Author: Murrel G

Please note that I do NOT have ANY account with you. This was closed in JANUARY 2022. I am STILL getting email reminders to pay my account. As per POPIA and given that I do NOT have an account with you - kindly REFRAIN from contacting me any further!

Helpful (0)

Replies (1)

Afrox's replyOfficial

03 Jul 2023, 08:46

Good day Eugene,

Thank you for your feedback and for taking my call earlier.

Please note that your feedback has been escalated for urgent attention.

We will revert back to you soonest.

Please feel free to contact us should you require any further information. Kindly quote reference number, TQ ***.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply03 Jul 2023, 08:46

Official