PATHETIC AND USELESS ACCOUNTS SYSTEM!!!!!!!

Accounts department of Afrox are useless!!!!!!!! do not know if other customers has the same problem none of my payment shows on my statement I received. The amount outstanding on the statement is not the correct amount, NONE OF MY PAYMENTS ARE DEDUCTED FROM THE OUTSTANDING AMOUNT!!!!!!! And now they block my account and tells me they can not unblock it

When I phone them to day I talked to Cynthia in the accounts, she transferred me to Jenny Luke. She want to send me a recon of my account since I have it which is about 10 to 11 years!! how stupid can you be if the trouble started in August 2017!!!! geezzz that is completely pathetic.

She tells me they do not need to put any payments on their statements because it is an open account what utter nonsense I have an account number receive a statement every month via e-mail and I have an credit limit now to me that is an account, if I am wrong please correct me because if you get a credit limit you can buy on account!!!

This is now the second time I have trouble with this useless accounts and told me pay your account believe me my account is paid but duo to their pathetic and utter useless account system it shows NON PAYMENT!!!! My husband was standing with a red face at Afrox Depo in Epping Cape Town when the sales person told him he can not by because he does not pay his account. The precious time it took me about 2 years to sort our account and at the end of the day AFROX WAS IN THE WRONG!!!!!!! and now I am sitting with the same bleddie thing they are all a lot of useless people working their and think you own them something and just they are right and the customer is wrong. PLEASE DO NOT BUY FROM AFROX THEIR ACCOUNTS DEPARTMENT ARE USELESS AND THE ACCOUNT SYSTEM DOES NOT WORK AND JUST SHOWS THE PURCHESES NO PAYMENTS!!!!!!!!!!

I am so upset and furious because no one can help me and just tell me no so you dealing with *********** workforce here. Please people do not do business with them! Will se if yhey will help me know and quick enough.

Will se if they will respond and solve this matter ASAP!!!! it is nothing to phone but do HELP the customers to sort out the problem.