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PAMELA K

1 reviews | Active since Feb 2011

27 Jun 2023, 13:05

PATHETIC ACCOUNTS DEPARTMENT

WE HAVE AGAIN BEEN BLOCKED FROM PURCHASING AT AFROX PRETORIA WEST, DUE TO THIS OUTSTANDING PROBLEM, WHICH HAS BEEN ONGOING SINCE SEPTEMBER 2022!

WE WERE INVOICED IN ARREARS IN SEPTEMBER 2022 SUPPOSEDLY FOR 12 X NITROGEN RENTALS FOR DECEMBER 2021 (INV***2), WHICH I HAVE BEEN QUERYING EVERY MONTH OVER THE PAST 9 MOTHS, TO NO AVAIL.

THIS IS ABSOLUTELY RIDICULOUS!

PLEASE GET THIS SORTED OUT.

0
Replies (3)
Afrox
Afrox's reply27 Jun 2023, 14:56
Official
 
Good day Pamela, 

Thank you for your feedback.

Please note that your feedback has been escalated for urgent attention. 

We will revert back to you soonest. 

Please feel free to contact us should you require any further information.  Kindly quote reference number, TQ ***.

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com 
PK
PAMELA K's update27 Jun 2023, 15:25
Reviewer Update
All is see is promises promises.
Afrox
Afrox's reply04 Jul 2023, 11:48
Official
 
Good day Pamela, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: *** 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com