Overcharged extra cylinder more than 30 days to resolve

Item: Afrox
Rating: 1
Author: G S

I am renting oxygen bottels and since Feb 2024 I am charged for an additional bottle which I dont have and trying since end of Feb 2024 to resolve this. I spend hours on the phone from one dept to next. Can it really take longer than 30 days to resolve it? So frustrated

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Replies (1)

Afrox's replyOfficial

04 Apr 2024, 15:11

Good day ,

Thank you for your feedback

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply04 Apr 2024, 15:11

Official