NW
Nicolette W

1 reviews | Active since Apr 2022

06 Dec 2024, 15:32

Not interested in new business.

In the past while working with Afrox for various businesses I had always had really good service however I tried to make us of their services in opening a new store and they honestly were barely interested in my business and dismissive to my requests. I had to hunt down the representative to try find out about a quote/estimate for a full installation or what services they could offer only to find out that after they stated they would do their own site visit and get back to me after inviting them to a full meeting with all my requirements which they declined that now I would have to fill out paper work and let them know my requirements etc! What shocking services! Will not use them at all in the future no matter how many businesses I open!

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Replies (1)
Afrox
Afrox's reply06 Dec 2024, 15:49
Official
 
Good day Nicolette , 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com