MB
Marlisa B
1 reviews | Active since Sept 2020
02 Sept 2020, 09:35
No response!
I am receiving regular statements, but the payments i've made in last 2months are not reflecting. I have mailed the confirmations several times and asked for feedback, but no communication. I understand that this is possibly a trying time and therefore I have been patient, but the inefficiency is shocking.
Helpful (0)
Replies (2)0
Replies (2)
Afrox's replyOfficial
10 Sept 2020, 08:45Good day Marlisa,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply10 Sept 2020, 08:45
Official
Good day Marlisa,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's replyOfficial
15 Sept 2020, 09:40Good day Marlisa,
Please note that we have been trying to get hold of you on the provided email address and however we have no received a response.
Should you still require our assistance please contact us on the below contact details.
In the interim the query will be closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Please note that we have been trying to get hold of you on the provided email address and however we have no received a response.
Should you still require our assistance please contact us on the below contact details.
In the interim the query will be closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Afrox's reply15 Sept 2020, 09:40
Official
Good day Marlisa,
Please note that we have been trying to get hold of you on the provided email address and however we have no received a response.
Should you still require our assistance please contact us on the below contact details.
In the interim the query will be closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Please note that we have been trying to get hold of you on the provided email address and however we have no received a response.
Should you still require our assistance please contact us on the below contact details.
In the interim the query will be closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com