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Danette N

1 reviews | Active since Jan 2014

21 Aug 2024, 12:43

No payment to their supplier

Our company did catering for an Afrox event with an invoice date of January 2024. After multiple emails to follow-up on the payment of this invoice, their accounts department is now ignoring my communication. I tried to call them, but was told that you cannot speak to anyone in the accounts department.

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Replies (3)
Afrox
Afrox's reply27 Aug 2024, 09:35
Official
 Good day Danette, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com 

DN
Danette N's update04 Sept 2024, 18:54
Reviewer Update
Hi Afrox,

Thank you for attending to this matter and getting it resolved.
Afrox
Afrox's reply10 Sept 2024, 10:23
Official
 From: Danette van Niekerk <***>
Sent: Tuesday, August 27, 2024 1:44 PM
To: Mohammed Bodiat <***>
Cc: Buti Rikotso <***>
Subject: Re: FW: Proof of Payment   |   | You don't often get email from ***. Learn why this is important  |  |   | CYBERSECURITY ALERT: This is an email from an external organization. Use caution, especially with links and attachments. | MoreHi Mohammed,  Thank you so much for your assistance to get this invoice paid.  Kind regards Danette