1 reviews | Active since Jul 2016
No delivery after 5 days
To whom it may concern,
We are receiving absolute **** service (in fact NO service) from Afrox, 5 days since I placed my order for the company and still no delivery just empty phone calls.
Running a business is hard enough, and not being able to rely on a big company like Afrox for on time delivering is pathetic to say the least.
Reference: ********** 48
Every time I follow up I get a DIFFERENT excuse, including "it was delivered the day before" now unless my eyes deceive me in REAL TIME, NOTHING was delivered.
Good day
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
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Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Good day
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Good day Mr Van Wyk
Thank you for allowing us the opportunity to improve our service to you.
As per our telephone conversation, Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Good day Mr Van Wyk
Thank you for allowing us the opportunity to improve our service to you.
As per our telephone conversation, Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com