Money Sharks

Item: Afrox
Rating: 1
Author: Frikkie W

Canceled my gas rental with Afrox, gave my one months notice Feb 2021. They only collected the bottle in April, so now had to pay April and May. Two months after collecting the bottle they still send me a monthly bill. They have never rep**** to any of my emails, and phoning is a waste of time.

Helpful (0)

Replies (2)

Afrox's replyOfficial

04 Jun 2021, 10:13

Good day Frikkie/ Chandelle,

Thank you for your feedback.

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***.

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited|***
Email: *** | Website: www.afrox.com

Afrox's reply04 Jun 2021, 10:13

Official

Afrox's replyOfficial

07 Feb 2022, 13:46

Good day Frikkie/ Chandelle,

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply07 Feb 2022, 13:46

Official