Incorrect Billing and Very Poor Customer Service

I have received email statements from Afrox since March 2019 for rental of equipment however I have never rented any equipment from Afrox. I queried these incorrect statements on numerous occasions via email and telephone. I have never received feedback via email and my telephone queries were to be investigated but never got a response back. Poor service from customer department. I cannot believe a large organization has such poor processes. I believe these are ********** activities by invoicing customers for items and asked the customer department to investigate. Seems like the company does not care. I still receive these statements to date.