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Danie P

1 reviews | Active since Mar 2015

07 Jan 2021, 09:52

*********** staff and Pathetic service

Worst service ever experienced. I am amazed that a company can still exist with pathetic service like this. I rented a home Oxygen bottle during my Covid-19 experience in June 2020. All items was returned by 31 July 2020, yet they kept on invoicing me until November 2020. I have been trying in vain to arrange a credit note .

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Replies (2)
Afrox
Afrox's reply07 Jan 2021, 10:37
Official
Good day Danie,

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: ***.  

Please feel free to contact us should you require any further information. 

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com
Afrox
Afrox's reply22 Jan 2021, 15:24
Official
Good day Danie,

Thank you for allowing us the opportunity to improve our service to you. 

Please note that as per our records this query has been resolved and is now closed. 

Kind regards

Customer Experience Team| African Oxygen Limited| ***
 
Email: *** | Website: www.afrox.com