NvdM
Norman van der Merwe
1 reviews | Active since Nov 2018
21 Nov 2018, 10:41
I'll never buy from afrox again
If I could rate less than a star I would. Pathetic sales office service. after waiting forever to get served, the sales person tore my slip off and put it in his mouth while his hands were busy collecting other documents. I then tore the second copy from the card machine and was about to put it into my wallet , he took the slip from his mouth offering it to me saying that I had taken his copy. In the space of the fifteen minutes I was there, the security at the door had lost my paperwork. I phoned afrox head office, they said someone would contact me a little later on. Still waiting. So if you have a monopoly of a market, people don't matter the almighty power of money is all you care about.
Helpful (0)
Replies (2)0
Replies (2)Afrox's replyOfficial
21 Nov 2018, 12:09 Good day Norman,
Thank you for your feedback,
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***.
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback,
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***.
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply21 Nov 2018, 12:09
Official
Good day Norman,
Thank you for your feedback,
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***.
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback,
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***.
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's replyOfficial
30 Nov 2018, 09:03 Good day Norman
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
I have tried to contact you on the cellphone number to confirm resolution of this query but was not able to get a hold of you.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
I have tried to contact you on the cellphone number to confirm resolution of this query but was not able to get a hold of you.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply30 Nov 2018, 09:03
Official
Good day Norman
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
I have tried to contact you on the cellphone number to confirm resolution of this query but was not able to get a hold of you.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
I have tried to contact you on the cellphone number to confirm resolution of this query but was not able to get a hold of you.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
