WM
Wadzanai M

1 reviews | Active since Nov 2019

18 Jun 2020, 23:07

I feel ******

I purchased the 9kg gas from builders Warehouse. On the 11 June and on 16 June the gas was empty. I normally last me 3 to 4 week's. I use for heater only and I normally use 1 bar. I went back to builders Warehouse they said am not the only person who complained. And there is nothing they can do because Afrox will always say it went through quality check. I feel ******

0
Replies (3)
Afrox
Afrox's reply19 Jun 2020, 09:11
Official
 Good day Wadzanai, 

Thank you for your feedback 

Please note that your feedback has been escalated for urgent attention. 

Your reference number for this request is: *** 

Please feel free to contact us should you require any further information. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com 

Afrox
Afrox's reply22 Jun 2020, 14:25
Official
 Good day  Wedzanai, Thank you for your feedback Please provide us with your contact number so that we can assist you further.  Please feel free to contact us should you require any further information. Kind regards  Kind regards  Customer Experience Team| African Oxygen Limited| ***   Email: *** | Website: www.afrox.com  
Afrox
Afrox's reply31 Jul 2020, 15:56
Official
 Good day Wedzanai, 

We have tried to get hold of you via email and have responded to you on the Hello Peter platform.
 Due to no response  from you your query has been closed 

Should you still require assistance, please feel free to contact us via email or telephone on the details below. 

Kind regards 

Customer Experience Team| African Oxygen Limited| *** 

Email: *** | Website: www.afrox.com