MP
Marijanks P

1 reviews | Active since Dec 2019

13 Dec 2022, 11:28

Horrible customer service at Afrox George

Tried calling Afrox George. They answer and immediately ends the call. Tried calling their customer service, just as bad. I must open a faulty document to get my party gas returned, but that's easier said than done. Absolute shocking customer service.

0
Replies (4)
Afrox
Afrox's reply04 Jan 2023, 12:11
Official
Good day, please provide account number.
MP
Marijanks P's update05 Jan 2023, 10:09
Reviewer Update
Ref***. Accordingly to the national call center Afrox will collect and replace the faulty unit. 3 weeks later and I'm still waiting. Tried calling the call center and Afrox George. No answer. No service.
Afrox
Afrox's reply05 Jan 2023, 10:36
Official
Good day , please provide us with the account number.
Afrox
Afrox's reply10 Jan 2023, 13:08
Official
Good day Marijanks, we still haven't received your account number.