TF
Tanya F
1 reviews | Active since Mar 2024
19 Mar 2024, 12:10
HORRIBLE COMPANY
HORRIBLE company.
They respond to your terrible review on Hellopeter BUT still don't solve the problems at hand. What a joke! I have never in my life dealt with such bad service delivery. Im still waiting for 2 orders placed in early Feb. Communication does not exist here. I just requested a refund as my companies work has been standing for over a month.... HERE GOES a WHOLE NEW FIGHT TRYING TO GET MY REFUND! Im so tired
Helpful (0)
Replies (3)0
Replies (3)
Afrox's replyOfficial
19 Mar 2024, 12:40 Good day Tanya
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried a few times to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried a few times to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply19 Mar 2024, 12:40
Official
Good day Tanya
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried a few times to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried a few times to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
TF
Tanya F's updateReviewer Update
19 Mar 2024, 12:44Please don't be ridiculous. I only received 1 miss call, not A FEW.
You may call me back as I am still waiting on a response from your accounts department regarding my Refund
You may call me back as I am still waiting on a response from your accounts department regarding my Refund
TF
Tanya F's update19 Mar 2024, 12:44
Reviewer Update
Please don't be ridiculous. I only received 1 miss call, not A FEW.
You may call me back as I am still waiting on a response from your accounts department regarding my Refund
You may call me back as I am still waiting on a response from your accounts department regarding my Refund
Afrox's replyOfficial
19 Mar 2024, 15:41 Good day Tanya
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried again to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried again to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply19 Mar 2024, 15:41
Official
Good day Tanya
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried again to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Please accept our apologies on the late response, and would like to assist you further by escalating your feedback to the relevant department for action.
In order for us to escalate this in an efficient manner, we would like to get further information.
We have tried again to contact you telephonically but we were unsuccessful.
We have also emailed you in the hopes that you will respond to us.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
In the interim, we will mark this query as Closed.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com