rR
ronaldclaudesmith R

1 reviews | Active since Mar 2017

17 Sept 2019, 13:16

HELPED THEMSELVES TO R4600 FROM MY COMPANY ACCOUNT

HELPED THEMSELVES TO R4600 FROM MY COMPANY ACCOUNT.

DUE TO THEIR OWN ERROR - MIXUP OF COMPANY ACCOUNTS - AFROX HELPED THEMSELVES TO R4600 FROM MY COMPANY ACCOUNT. INSTEAD OF REVERSING THE ERROR, I AM NOW MADE TO WAIT.

I WAS TOLD THE MONEY WOULD BE BACK IN MY ACCOUNT ON THE 16 SEPTEMBER - NOTHING.

DISGUSTING!! THIS IS HOW COMPANIES CLOSE.

0
Replies (2)
Afrox
Afrox's reply17 Sept 2019, 14:14
Official
Good day Ronald,

Thank you for your feedback.

Please note that your feedback has been escalated for urgent attention. 

As per our previous communication your reference number for this request is: ***
 
Please feel free to contact us should you require any further information. 

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox
Afrox's reply14 Oct 2019, 08:50
Official
 
Good day Ronald, 

Thank you for allowing us the opportunity to improve our service to you. 

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Customer Experience Team| Email: ***