********** and *******

We tried to order medical gas from afrox. After many,many,many telephone calls we were told to first pay and then gas will be delivered. WE PAID. Many more calls later we were told to open another as the profile on the other account is hospitality and we need a medical account. WE DID. Many more calls later with still no delivery we were told to pay AGAIN to receive our order. This was already a month after the first call to order the stock. We then told them to just close our account as we dont have time to deal with this incompetence. Now we are trying to get our refund and we were told that they do not know when they will pay our money back. So basically, if I do not see the money in our account by the end of next week( 5 November 2021) I will go to the police and open a ***** case against Afrox. In my whole life I have not seen such incompetence and dishonest trade.