TD
Teresa D
1 reviews | Active since Nov 2021
26 Jul 2022, 15:38
FED UP!!!!!!!!!!!!!!
Really not getting anywhere with these people. Having trouble since last week Tuesday for them to get gasses delivered to a client of ours in Johannesburg. When you call the Call Centre and want to speak to a manager no one is available. You are thrown from pillar to post and no one cares, that we have a client waiting for there product. No manager is sorting out any of the problems we are having. Team Manager Xolani Mbele just dropped the phone in my ear and they do not understand that my job is also on the line.
Helpful (0)
Replies (2)0
Replies (2)Afrox's replyOfficial
26 Jul 2022, 16:58 Good day Teresa,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply26 Jul 2022, 16:58
Official
Good day Teresa,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's replyOfficial
19 Aug 2022, 15:47 Good day Teresa,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Afrox's reply19 Aug 2022, 15:47
Official
Good day Teresa,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Should you still require assistance, please feel free to contact us via email or telephone on the details below.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
