Enough is enough - account no: ***

<p>After trying to order oxygen for more than a week without success, making numerous phonecalls to customer services, accounts, Woodstock and Epping branches, being rerouted and put on hold for ridiculous lengths of time I emailed customer services on 15th August 2016 to cancel my account with immediate effect. I have paid the oputstanding amount on my account in full and emailed proof therof to customer services and accounts on 10th August. I have also emailed a request that the 11.5kg oxygen cyclinder be collectede. i have not received a single response despite my many communications. I have however received another staetment billing me this month which is completely unacceptable. Please resolve this issue immediately and contact me and collect your cyclinder.</p>