MG
Murrel G
1 reviews | Active since Dec 2011
01 Apr 2020, 22:36
Double charge for 1 order
I'm so annoyed with Afrox. I finally got my oxygen tank yesterday after following up on the process numerous times. I was told yesterday to pay COD. I have now just been debited again, having paid for the same cylinder and deposit TWICE! I'm very upset about this and expect the 2nd payment to be reversed with immediate effect. Its bad enough being ill but then having this stress on top of everything is NOT acceptable!
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Replies (1)Afrox's replyOfficial
02 Apr 2020, 10:47Good day Kerry,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Best regards,
Afrox's reply02 Apr 2020, 10:47
Official
Good day Kerry,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Best regards,
