FK
Farah K

1 reviews | Active since Aug 2017

30 Aug 2017, 12:13

Disgusting Attitude

We came to Afrox Witbank and the guy behind the counter told us to swap a new bottle was told in a rude manner he cannot open an account guy behind the counter was extremely rude and unhelpful we had to unload the new bottle ourselves and load the old one we went straight to ferrogas witbank what awesome service we got got a new bottle of teral gas services was outstanding and friendly never go near Afrox Witbank again

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Replies (2)
Afrox
Afrox's reply30 Aug 2017, 13:53
Official

Good day Farah

Thank you for your feedback

As per our telephone conversation, please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***

Please feel free to contact us should you require any further information.

Kind regards

Melanie Mahomed | Customer Experience Manager

Tel: +27 (0)11 ***

Email: *** | Website: www.afrox.com

Best regards,

Afrox
Afrox's reply01 Sept 2017, 11:38
Official

Good day Farah

Thank you for allowing us the opportunity to improve our service to you.

As per our telephone conversation, please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | Customer Experience Manager
Email: *** | Website: www.afrox.com

Best regards,