MvdM
Monique van der Merwe
1 reviews | Active since Jun 2012
27 Mar 2024, 21:43
Co2 gas cylinder
Since December trying to open an account for Co2 gas bottle for our draught machine. Useless!!!
The branch sends clients to register online. Online states contact within 10 working days. More than 20 working days later only receive one email asking for proof of residence. Send the proof back and until today no feedback. Useless company. Wordt I have ever came across.
Helpful (0)
Replies (3)0
Replies (3)
Afrox's replyOfficial
28 Mar 2024, 11:55 Good day Monique ,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,
Afrox's reply28 Mar 2024, 11:55
Official
Good day Monique ,
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Thank you for your feedback
Please note that your feedback has been escalated for urgent attention.
Your reference number for this request is: ***
Please feel free to contact us should you require any further information.
Kind regards
Customer Experience Team| African Oxygen Limited| ***
Email: *** | Website: www.afrox.com
Best regards,
MvdM
Monique van der Merwe's updateReviewer Update
31 Mar 2024, 19:22Hi
I cannot see the reference as it isn’t showing on my side. I was at work busy with clients when they tried calling. They will have to contact me via email or arrange a time to call
I cannot see the reference as it isn’t showing on my side. I was at work busy with clients when they tried calling. They will have to contact me via email or arrange a time to call
MvdM
Monique van der Merwe's update31 Mar 2024, 19:22
Reviewer Update
Hi
I cannot see the reference as it isn’t showing on my side. I was at work busy with clients when they tried calling. They will have to contact me via email or arrange a time to call
I cannot see the reference as it isn’t showing on my side. I was at work busy with clients when they tried calling. They will have to contact me via email or arrange a time to call
Afrox's replyOfficial
02 Apr 2024, 12:03resolved as per our conversation
Best regards,
Afrox's reply02 Apr 2024, 12:03
Official
resolved as per our conversation
Best regards,