CLOSE MY ACCOUNT, AFROX, I AM DONE!

Item: Afrox
Rating: 1
Author: Elize S

We have a business account, but are unable to close it! We are being THREATENED as the account is overdue and there is outstanding amounts on it, although it has been settled and all cylinders have been returned. I just want the account to be closed - but every few months I receive notification of outstanding invoices. Emails are left unanswered and no acknowledgement of payments are received. Can someone please attend to customer accounts?

Helpful (0)

Replies (2)

Afrox's replyOfficial

29 Dec 2021, 08:51

Good day Elize,

Thank you for your feedback.

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply29 Dec 2021, 08:51

Official

Afrox's replyOfficial

13 Jan 2022, 09:29

Good day Elize,

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com

Afrox's reply13 Jan 2022, 09:29

Official