JG
John G

1 reviews | Active since Sept 2015

25 Sept 2015, 13:40

Client is supp**** with empty Oxygen bottle

I drove the from Pretoria East to exchange my portapack bottles.<br> I got supp**** with an empty oxygen bottle - drove all the way home to discover this.<br> Phoned Afrox - they rep**** - sorry you'll have to go back to the branch to exchange it.<br> The least that they could have done - was to send a driver and exchange it - as I said - Pathetic service :(

0
Replies (2)
Afrox
Afrox's reply25 Sept 2015, 14:06
Official
Hello JohnGiani,

Good day John,

Thank you for logging your complaint with us. We will contact you shortly to assist further. Your reference number is *** .

Kind Regards
Zaibaa Shaik Husein | Compliance Officer | Customer Service Centre
Tel: +27 (0)11 *** | Fax: +27 (0) 86 ***
Email: *** | Website: www.afrox.com

Best regards,

Afrox
Afrox's reply10 Nov 2016, 10:41
Official

Good day

Thank you for allowing us the opportunity to improve our service to you.

Please note that as per our records this query has been resolved and is now closed.

Kind regards

Melanie Mahomed | VOC Manager | Customer Experience
Email: *** | Website: www.afrox.com

Best regards,