bad service

Item: Afrox
Rating: 1
Author: kamogelo C

i have incorrectly deposited money to your account and i have sent necessary documents for this deposit but the consultants doesn't want to refer me to the banking department they are busy beating around the bushes when they have to refund me my money

Helpful (0)

Replies (2)

Afrox's replyOfficial

13 Feb 2025, 10:56

Good day Kamogelo,

Thank you for your feedback

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***1

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply13 Feb 2025, 10:56

Official

Afrox's replyOfficial

23 Feb 2025, 08:27

Good day Illse,

Thank you for your feedback

Please note that your feedback has been escalated for urgent attention.

Your reference number for this request is: ***2

Please feel free to contact us should you require any further information.

Kind regards

Customer Experience Team| African Oxygen Limited| ***

Email: *** | Website: www.afrox.com

Afrox's reply23 Feb 2025, 08:27

Official