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Elisio
1 reviews | Active since Jul 2021
16 Nov 2021, 13:23
Appealing customer service full of dead ends
After emails and follow up emails asking for a quotation with no response, we decided to try their call center - full of redirects and empty promises.
Very poor customer service.
Helpful (0)
Replies (3)0
Replies (3)
Afrox's replyOfficial
16 Nov 2021, 17:54 Good day Elisio,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query *** has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query *** has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Afrox's reply16 Nov 2021, 17:54
Official
Good day Elisio,
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query *** has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
Thank you for allowing us the opportunity to improve our service to you.
Please note that as per our records this query *** has been resolved and is now closed.
Kind regards
Customer Experience Team| African Oxygen Limited| *** Email: *** | Website: www.afrox.com
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Elisio's updateReviewer Update
17 Nov 2021, 13:56Has not been solved.
Kelefiloe kindly got back to us, but there is no response on the email she gave us.
Again waited a total of 32 min on the line with dead ends.
Kelefiloe kindly got back to us, but there is no response on the email she gave us.
Again waited a total of 32 min on the line with dead ends.
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Elisio's update17 Nov 2021, 13:56
Reviewer Update
Has not been solved.
Kelefiloe kindly got back to us, but there is no response on the email she gave us.
Again waited a total of 32 min on the line with dead ends.
Kelefiloe kindly got back to us, but there is no response on the email she gave us.
Again waited a total of 32 min on the line with dead ends.
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Elisio's updateReviewer Update
19 Nov 2021, 09:41Matter has been responded to.
Kelefiloe seems to be dealing with a high work load and doing multiple personnel jobs. Above the rest, we can thank Kelefiloe for what she did. We recommend asking for her for a good service.
Kelefiloe seems to be dealing with a high work load and doing multiple personnel jobs. Above the rest, we can thank Kelefiloe for what she did. We recommend asking for her for a good service.
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Elisio's update19 Nov 2021, 09:41
Reviewer Update
Matter has been responded to.
Kelefiloe seems to be dealing with a high work load and doing multiple personnel jobs. Above the rest, we can thank Kelefiloe for what she did. We recommend asking for her for a good service.
Kelefiloe seems to be dealing with a high work load and doing multiple personnel jobs. Above the rest, we can thank Kelefiloe for what she did. We recommend asking for her for a good service.