AFROX - WHERE CUSTOMER SERVICE GOES TO DIE
Afrox simply does not understand the meaning of customer service. For some reason they refuse to send out invoices, then they will blame you and try to penalise you for their mistake. You have a question about their service? Don't try to ask their customer support staff. You will get a sarcastic response.
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Afrox's replyOfficial
20 Mar 2024, 11:31 Good day Johan Please find the attached rental invoice as per our telephonic conversation. We’ve also checked why you not getting the rental invoices, but our records shows that they are sent out. Please check if they might not be going on your junk mail. If they’re not there, please advise so that we can take this matter up with the service provider.
Afrox's reply20 Mar 2024, 11:31
Official
Good day Johan Please find the attached rental invoice as per our telephonic conversation. We’ve also checked why you not getting the rental invoices, but our records shows that they are sent out. Please check if they might not be going on your junk mail. If they’re not there, please advise so that we can take this matter up with the service provider.